More laws, less justice... Bilal
26 August, 2013
Most legislation we enact seems to remain on the books, without much done for implementing the law. In this regard, the rights of consumers have suffered a similar fate. Even in the capital – Islamabad – food items such as fruit are being sold at rates almost double than what has been decided on by the government. I have a simple question: what is the purpose of a consumer rights department if people cannot even buy fruit at the set price?
Interestingly, the way to register a complaint against these culprits is also difficult. The website of the Consumer Rights Commission Pakistan has not been updated since July 2008. Second, the website of the commissioner's office in Islamabad does not have any complaint form or contact number or email address. While it is only fair that public officials cannot check each and every shop, they can at least update their websites.
Muhammad Bilal Afzal